RingCentral’s updated Privacy Policy takes effect on August 29, 2025
What has changed in this Privacy Notice?
Include Avaya Cloud Office by RingCentral as a mobile application covered by this Privacy Notice.
RingCentral, Inc. and its affiliates and subsidiaries worldwide (collectively “RingCentral”, “we”, “our”) are committed to protecting your privacy while providing you with a positive experience on our website and in the use of our products and services.
This Privacy Notice (“Notice”) explains our privacy practices and provides information about how and why we collect, use, and share your personal information.
Additional information may be provided in supplemental terms or additional notices.
QUICK LINKS
HOW WE COLLECT YOUR PERSONAL INFORMATION
- We collect information when you provide it directly.
- We collect information automatically when you use our services.
- We receive information from partners or third parties.
- We infer data based on your use of our services.
WHAT PERSONAL INFORMATION WE COLLECT
Information you provide: name, email, phone, IP, documents, identifiers.
Payment information: billing address and card details.
User content: messages, files, recordings, SMS, documents.
Usage data: device, logs, cookies, calls, analytics, fraud.
Location: geolocation data.
Communications: emails, calls, chats, and surveys.
HOW WE USE YOUR PERSONAL INFORMATION
We use your information to provide services, improve user experience, prevent fraud, communicate with you, personalize content, comply with legal obligations, and for billing purposes.
We may use artificial intelligence or machine learning to improve our services.
HOW WE SHARE INFORMATION WITH THIRD PARTIES
- RingCentral affiliates
- Business partners
- Service providers
- Legal authorities
- Corporate transactions
Mobile opt-in information and consent will not be shared with or sold to third parties or affiliates for marketing purposes.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies to improve user experience. See our cookie policy.
YOUR PRIVACY RIGHTS
- Access to your data
- Correction or deletion
- Data portability
- Withdrawal of consent
- Restriction or objection to processing
Contact: [email protected]
INFORMATION SECURITY
We implement security measures to protect your personal data.
DATA RETENTION
We retain data only for as long as necessary.
INTERNATIONAL TRANSFERS
Your data may be transferred outside your country with appropriate safeguards.
CHILDREN’S PRIVACY
We do not knowingly collect data from children under 16 years of age.
THIRD-PARTY SITES
We are not responsible for external linked sites.
BLOGS AND FORUMS
Information posted may be publicly visible.
UPDATES TO THIS NOTICE
We may update this notice periodically and notify significant changes.
CONTACT US
RingCentral, Inc.
20 Davis Drive, Belmont, California 94002, USA
Email: [email protected]
DPO: [email protected]